Contact Us
If you’d like to enquire about one of our products, or send us any feedback, please use our online form. We’ll get back to you as soon as possible (next business day wherever possible).
Online help
Call us
Call us Lines are open Monday to Friday between 9am and 5pm (except Tuesdays when we’re open 10am to 5pm). We’re closed on bank holidays, and from 12.30pm on Christmas Eve and New Year’s Eve.
We record and monitor all calls to improve the quality of our service and for your protection and security.
Write to us
Write to us Ecology Building Society
Ellis House
7 Belton Road
Silsden
Keighley
West Yorkshire
BD20 0EE
Get in Touch
How to Complain
We aim to provide a high standard of service to all our Members. However, occasionally things can go wrong. When this happens, we want to put matters right as quickly as possible. If you have a complaint about any aspect of the service you have received, please contact us straightaway.
Find out more about our complaints process.