Customer Stories

Our lending powers a movement of like-minded people with stories to share – from heat pump pioneers to homeowners transforming draughty buildings into energy efficient homes, sustainable communities, and businesses redefining what’s possible across the UK.

Explore customer stories

Stories

Number 23 retrofit renovation
Renovation

Number 23 retrofit renovation

Location
East Midlands
Energy rating
EPC A
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The Leeds Library’s expansion and redevelopment
Community groups & charities

The Leeds Library’s expansion and redevelopment

Location
Yorkshire and the Humber
Energy rating
N/A
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Crofts Court by Oxfordshire Community Land Trust
Community-led housing

Crofts Court by Oxfordshire Community Land Trust

Location
South East England
Energy rating
N/A
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Anchorage Passivhaus Self-Build Project
Self-build

Anchorage Passivhaus Self-Build Project

Location
West Midlands
Energy rating
Passivhaus
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Global Link – Building a future for refugees
Community-led housing

Global Link – Building a future for refugees

Location
North West England
Energy rating
N/A
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Mull and Iona Community Trust – Delivering Affordable Homes
Off-site build

Mull and Iona Community Trust – Delivering Affordable Homes

Location
Scotland
Energy rating
EPC A
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Luisa & Chris Glinn’s – Cornwall barn conversion
Conversion

Luisa & Chris Glinn’s – Cornwall barn conversion

Location
South West England
Energy rating
EPC B
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David and Gill’s offsite manufactured sustainable home
Self-build

David and Gill’s offsite manufactured sustainable home

Location
South West England
Energy rating
EPC A
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Caroline’s story – The House at Wildcat Corner
Self-build

Caroline’s story – The House at Wildcat Corner

Location
Scotland
Energy rating
EPC A
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