Customer Stories

Our lending powers a movement of like-minded people with stories to share – from heat pump pioneers to homeowners transforming draughty buildings into energy efficient homes, sustainable communities, and businesses redefining what’s possible across the UK.

Explore customer stories

Stories

Chapeltown Cohousing: Strength in Diversity
Community-led housing

Chapeltown Cohousing: Strength in Diversity

Location
Yorkshire and the Humber
Energy rating
AECB Silver
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Bunker Self-Build: Affordable Homes For Brighton Families
Community-led housing

Bunker Self-Build: Affordable Homes For Brighton Families

Location
South East England
Energy rating
EPC A
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Open House Project: A Budding Community
Community-led housing

Open House Project: A Budding Community

Location
Yorkshire and the Humber
Energy rating
N/A
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Ian’s Story: Embracing Low-Impact Living
Conversion

Ian’s Story: Embracing Low-Impact Living

Location
South West England
Energy rating
EPC B
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Dorothy, Meg & Mike’s Story
Self-build

Dorothy, Meg & Mike’s Story

Location
Yorkshire and the Humber
Energy rating
EPC A
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Fiona & Kevin’s Story: Building The Good Life
Renovation

Fiona & Kevin’s Story: Building The Good Life

Location
North West England
Energy rating
EPC B
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Isabel & Andrew’s Story: Farm-Cottage Renovation
Renovation

Isabel & Andrew’s Story: Farm-Cottage Renovation

Location
East of England
Energy rating
EPC C
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Bath Street Collective: Breaking New-Build Norms
Community-led housing

Bath Street Collective: Breaking New-Build Norms

Location
Scotland
Energy rating
EPC A
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Jessie & George’s Story: Affordable People-Powered Housing
Community-led housing

Jessie & George’s Story: Affordable People-Powered Housing

Location
London
Energy rating
CSH Code Level 4
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